Dear Clients and Friends,
We hope that this message finds you as well as can be given the stress of the current health threat.
We want you to know about the following temporary operating adjustments that we are making until we are through the current public health crisis.
We are asking our staff to work from home full time. This shift will be transparent to you, but we wanted to share that we are conscious of the need to do our part to protect our families, our communities, our clients, and ourselves.
Except for limited staff attendance based on a specific need, our offices will not be physically accessible to our clients effective Monday, March 16th. The doors will be closed, and the offices will not be open to anyone other than our staff. We will still be available via phone, email, text, chat — there will be no change in our ability to communicate. Our technology will allow us to continue to answer our office phones as normal.
In accordance with the requests of our government and medical experts, we will be limiting our physical interactions. This precaution means that we will restrict potential exposure via surface transfer. Accordingly, we will require the electronic transmission of any client documents.
We have electronic collaboration tools in place and will be happy to assist you if you have not used these tools in the past. We also have the necessary data security in place to ensure the security and privacy of your information regardless of where we do our work.
We thank you for enduring the inconveniences that our current situation presents. We will normalize our operating procedures as soon as it is safe to do so for our families, communities, clients, and ourselves.
If we can be of help in anyway, professionally or personally, please reach out. We are here to be of service.
Jerry Krause, CPA